Privacy Policy

Last Updated: June 28, 2026

Who we are

Welcome to MoneyMind Finserv (“we,” “our,” or “us”). We operate as an AMFI-registered mutual fund distributor and financial solutions provider. We are deeply committed to protecting the privacy, confidentiality, and security of the personal and financial data of our clients and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our contact forms, or interact with our automated services, in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act.

1. Information We Collect

To provide seamless mutual fund distribution, insurance planning, and portfolio tracking services, we collect two categories of data:

A. Personal and Sensitive Financial Data (Provided Voluntarily)

  • Identity & Contact Data: Name, email address, phone number, and physical address collected via our lead capture forms (WPForms).
  • KYC & Financial Identifiers: Permanent Account Number (PAN), Bank Account Details, Central KYC (CKYC) details, and investment profiles required for initiating mutual fund transactions.
  • Insurance Details: Existing policy details, vehicle data (for motor insurance), and medical history frameworks (for health insurance).

B. Automatically Collected Data

  • Technical & Usage Data: IP addresses, browser types, device information, and anonymous usage patterns collected via cookies to optimize website performance.
  • Communication Logs: Chat records and interaction history generated when you initiate automation strings via our official WhatsApp business interface.

2. How We Use Your Data

We process your data strictly under valid legal grounds for specific financial execution purposes:

  • Processing Financial Transactions: Instantiating mutual fund investments through authorized channels (BSE StAR MF, NSE NMF II, or respective Asset Management Companies).
  • Automation and CRM Management: Syncing your contact information securely with Zoho CRM / Zoho Bigin to manage follow-ups, service pipelines, and client records.
  • Service Notifications: Sending automated transaction alerts, portfolio updates, and 30-day motor/health insurance renewal notifications over WhatsApp and Email.
  • Regulatory Compliance: Adhering to Know Your Customer (KYC) norms, anti-money laundering (AML) guidelines, and statutory mandates issued by SEBI, AMFI, and IRDAI.

3. Data Sharing and Disclosure

MoneyMind Finserv does not sell, trade, or rent your personal data to third-party marketing companies. We only share data with trusted entities necessary to fulfill your financial requests:

  • Asset Management Companies (AMCs) & R&Ts: To register and process your mutual fund portfolios (e.g., CAMS, KFintech).
  • Insurance Providers: To generate precise premium quotes and bind requested health or motor insurance policies.
  • Technology Service Providers: Cloud infrastructure providers, Zoho CRM engines, and authorized API gateways that help maintain our automated operations under strict non-disclosure agreements.
  • Regulatory Authorities: When demanded by law enforcement, SEBI, AMFI, IRDAI, or any judicial authority to protect against legal liability or fraud.

4. Data Security and Retention

  • Security Safeguards: We employ industry-standard security protocols, data encryption mechanisms, and secure server-to-server authentication layers (OAuth) to protect your records from unauthorized access or alteration.
  • Data Retention: Your personal and transactional records will be retained only as long as your account is active or as required by Indian financial sector regulators (typically 5 to 7 years following the termination of a business relationship to comply with AML auditing laws).

5. Your Rights Under the DPDP Act

As a data principal in India, you hold clear statutory rights regarding your personal data managed by us:

  • Right to Access & Review: You can request a summary of your personal information and processing history currently held within our databases.
  • Right to Correction & Erasure: You can ask us to update inaccurate data or erase non-statutory information if it is no longer required for active transaction processing.
  • Right to Withdraw Consent: You can opt out of non-essential marketing emails or automated WhatsApp alerts at any point by utilizing the “Unsubscribe” or “STOP” prompts provided.

6. Third-Party Links

Our website may contain links to external web tools (such as official insurance portals or AMC payment interfaces). We do not control the privacy models of these external platforms and recommend reviewing their respective privacy rules when exiting our site.

7. Changes to This Privacy Policy

We reserve the right to modify this policy document to mirror evolving technical architectures or updated financial guidelines. Any adjustments made will become immediately effective upon publishing the revised date header at the top of this URL.

8. Grievance Redressal Officer

If you have questions regarding this policy, data corrections, or processing exceptions, please contact our designated Grievance Desk:

  • Entity Name: MoneyMind Finserv
  • Email Address: moneymind.finserv@gmail.com
  • Primary Contact Number: [Insert Your Business Phone Number]
  • Location Reference: Ghatsila, Jharkhand, India.